MindSphere Maintenance and Status Information

All systems are operational

Stickied Incidents

Saturday 8th October 2022

Scheduled Maintenance With Integrated Data Lake Services and File Service DOWNTIME on EU1

We are pleased to inform you that we will be releasing important updates to MindSphere product and related services. In order to provide you with the latest features and resolutions, we require a maintenance window:

Start of downtime: Saturday, 8 October 2022 09:00 AM UTC End of Downtime : Saturday, 8 October 2022 09:05 AM UTC

During the maintenance window the Integrated Data Lake Services and File Service on EU1 might not be accessible. We apologize for any inconvenience this might cause. Thank you for your cooperation.

Thursday 6th October 2022

Scheduled Maintenance With Manage MyMachines and Manage MyMachines /Remote DOWNTIME

We are pleased to inform you that we will be releasing important updates to our applications Manage MyMachines and Manage MyMachines /Remote. In order to provide you with the latest features and resolutions, we require a maintenance window:

2022-10-06 05:00 (CET) - 2022-10-06 09:00 (CET)

Within this downtime range the applications and SINUMERIK connectivity may be temporarily unavailable. In case of any questions please get in touch with your respective Siemens contact or customer support.”

Past Incidents

Thursday 6th October 2022

Scheduled Maintenance With Manage MyMachines and Manage MyMachines /Remote DOWNTIME

We are pleased to inform you that we will be releasing important updates to our applications Manage MyMachines and Manage MyMachines /Remote. In order to provide you with the latest features and resolutions, we require a maintenance window:

2022-10-06 05:00 (CET) - 2022-10-06 09:00 (CET)

Within this downtime range the applications and SINUMERIK connectivity may be temporarily unavailable. In case of any questions please get in touch with your respective Siemens contact or customer support.”

Tuesday 4th October 2022

Asset Manager Asset Management is currently experiencing issues EU1

Recently MindSphere Asset Manager and related services have been experiencing sporadic issues on EU1. Our operation and development teams are currently stabilizing the system to restore expected performance. We apologize for any inconvenience this might cause and continue to notify you.

Monday 3rd October 2022

Asset Management is currently experiencing issues in EU1

Recently MindSphere Asset Management and related services have been experiencing sporadic issues on EU1. Our operation and development teams are currently stabilizing the system to restore expected performance. We apologize for any inconvenience this might cause and continue to notify you.

Saturday 1st October 2022

EU1 Maintenance Scheduled Maintenance With NO DOWNTIME on EU1 Platform

We are pleased to inform you that we will be releasing important updates to MindSphere. In order to provide you with the latest features and resolutions, we require a maintenance window:

Date: 01-10-2022

Time: time start - 09:00 UTC to 14:00 UTC

This maintenance process will not have an impact on any of the MindSphere functionalities. For more information refer to the latest release notes.