MindSphere Maintenance and Status Information

All systems are operational

Stickied Incidents

Saturday 22nd January 2022

Scheduled MindSphere EU1 and EU2 Maintenance With NO DOWNTIME

We are pleased to inform you that we will be releasing important updates to the MindSphere EU1 and EU2 environments. In order to provide you with the latest features and resolutions, we require the following maintenance windows:

MindSphere EU1 - January 22 9:00 UTC

MindSphere EU2 - January 24 5:30 UTC

This maintenance process will not have an impact on any of the MindSphere functionalities. For more information refer to the latest release notes.

Monday 17th January 2022

Cloud Foundry Scheduled Maintenance for Cloud Foundry Services on EU1, EU2 and CN1 with Possible Downtime

We are pleased to inform you that we will be releasing important updates to MindSphere Cloud Foundary services(CF-Azure , CF-AWS and CF-ALI). In order to provide you with the latest features and resolutions, we require a maintenance window:

Date: January 17, 2022

Time: 1:00 PM (CET)

During the maintenance window MindSphere Cloud Foundary might not be accessible. In the case you experience any issues uploading applications please wait 5 minutes and try again. We apologize for any inconvenience this might cause. Thank you for your cooperation.

Thursday 13th January 2022

Customer Service is currently experiencing Issues on EU1

Recently MindSphere Customer Service and related services have been experiencing sporadic issues on EU1. Our operation and development teams are currently stabilizing the system to restore expected performance. We apologize for any inconvenience this might cause and continue to notify you.

  • Service has been restored

  • Past Incidents

    Wednesday 19th January 2022

    CN1 Maintenance Scheduled Maintenance With SERVICE DOWNTIME

    We are pleased to inform you that we will be releasing important updates to MindSphere asset management and related services. In order to provide you with the latest features and resolutions, we require a maintenance window:

    Date: 01/19/2022

    Time: 18:00 - 23:00 (UTC/GMT +08:00)

    During the maintenance window MindSphere asset management and related services might not be accessible. We apologize for any inconvenience this might cause. Thank you for your cooperation.

    Tuesday 18th January 2022

    Scheduled Maintenance With IoT Extensions With Downtime

    We are pleased to inform you that we will be releasing important updates for IoT Extensions EU1. These updates will result in brief downtime for the application. Please make appropriate plans to minimize any impact this downtime might have on your end. We apologize for any inconvenience this might cause and will provide updates during the upgrade as needed.

    Date: January 18

    Time: 12:00-14:00 CEST

  • All updates are complete and service is operational again.

  • Monday 17th January 2022

    Cloud Foundry Scheduled Maintenance for Cloud Foundry Services on EU1, EU2 and CN1 with Possible Downtime

    We are pleased to inform you that we will be releasing important updates to MindSphere Cloud Foundary services(CF-Azure , CF-AWS and CF-ALI). In order to provide you with the latest features and resolutions, we require a maintenance window:

    Date: January 17, 2022

    Time: 1:00 PM (CET)

    During the maintenance window MindSphere Cloud Foundary might not be accessible. In the case you experience any issues uploading applications please wait 5 minutes and try again. We apologize for any inconvenience this might cause. Thank you for your cooperation.

    Thursday 13th January 2022

    Customer Service is currently experiencing Issues on EU1

    Recently MindSphere Customer Service and related services have been experiencing sporadic issues on EU1. Our operation and development teams are currently stabilizing the system to restore expected performance. We apologize for any inconvenience this might cause and continue to notify you.

  • Service has been restored

  • Manage MyMachines Scheduled Maintenance Manage MyMachines With SERVICE DOWNTIME

    We are pleased to inform you that we will be releasing important updates to Manage My Machines and related services. In order to provide you with the latest features and resolutions, we require a maintenance window:

    Date: 13, January 2022

    Time: 04:00 - 09:00 (CEST)

    During the maintenance window Manage My Machines and related services might not be accessible. We apologize for any inconvenience this might cause. Thank you for your cooperation.

  • Dear customer,

    We have finished our downtime – Manage MyMachines is available again. In case of any questions, please get in touch with your respective Siemens contact or customer support.

  • We are facing deployment problems which are currently in investigation by MindSphere R&D team. There may be some additional downtime until complete.