MindSphere Maintenance and Status Information

All systems are operational

Stickied Incidents

Thursday 4th August 2022

Manage MyMachines Scheduled Maintenance With SERVICE DOWNTIME - Manage MyMachines & Manage MyMachines /Remote

Dear customer, We are pleased to inform you that we will be releasing important updates to our applications Manage MyMachines and Manage MyMachines /Remote. In order to provide you with the latest features and resolutions, we require a maintenance

Date: 2022-08-04

Time: 02:00 UTC- 07:00 UTC

Within this downtime range the applications and SINUMERIK connectivity may be temporarily unavailable. In case of any questions please get in touch with your respective Siemens contact or customer support.

“We are facing some platform issues while updating Manage MyMachines and Manage MyMachines /Remote. This leads to extended downtime. We will inform you as soon as the issues are solved and everything works as expected. Sorry for any inconvenience.”

Tuesday 2nd August 2022

MindSphere Remote Service (MRS) - SERVICE DOWNTIME EU1

MindSphere Remote Service (MRS) is going to have a downtime deployment on August 2nd. Only MindSphere Remote Service functionality will be offline during this deployment and it has zero effect on other MindSphere services. Date: August 2nd 2022 Time: 7:00 – 8:00 UTC We apologize for any inconvenience this might cause. Thank you for your cooperation

Monday 1st August 2022

Other Services MindSphere platform stability issues on EU1

Recently MindSphere was experiencing sporadic issues on EU1. Our operation and development teams stabilized the system to restore expected performance. We apologize for any inconvenience this might have caused.

Past Incidents

Thursday 4th August 2022

Manage MyMachines Scheduled Maintenance With SERVICE DOWNTIME - Manage MyMachines & Manage MyMachines /Remote

Dear customer, We are pleased to inform you that we will be releasing important updates to our applications Manage MyMachines and Manage MyMachines /Remote. In order to provide you with the latest features and resolutions, we require a maintenance

Date: 2022-08-04

Time: 02:00 UTC- 07:00 UTC

Within this downtime range the applications and SINUMERIK connectivity may be temporarily unavailable. In case of any questions please get in touch with your respective Siemens contact or customer support.

“We are facing some platform issues while updating Manage MyMachines and Manage MyMachines /Remote. This leads to extended downtime. We will inform you as soon as the issues are solved and everything works as expected. Sorry for any inconvenience.”

Tuesday 2nd August 2022

MindSphere Remote Service (MRS) - SERVICE DOWNTIME EU1

MindSphere Remote Service (MRS) is going to have a downtime deployment on August 2nd. Only MindSphere Remote Service functionality will be offline during this deployment and it has zero effect on other MindSphere services. Date: August 2nd 2022 Time: 7:00 – 8:00 UTC We apologize for any inconvenience this might cause. Thank you for your cooperation

Monday 1st August 2022

Other Services MindSphere platform stability issues on EU1

Recently MindSphere was experiencing sporadic issues on EU1. Our operation and development teams stabilized the system to restore expected performance. We apologize for any inconvenience this might have caused.